How to send mails with Application.sendNotification() // Notification API

[former_member691645]

Hi there,

I am currently trying to figure out how to send mails using the Notification API. Somehow it seems that nothing is triggered (the function is embedded in the canvas onInitialization() function. I guess the issue is the receivers object).

How is the `receivers` `users` logic basically? We tried hard coded mail-adresses as str in "receivers" as well as an empty receiver list to use the default which according to the docu is the current user. We never received an e-mail.

The official docu sends a mail to "Jack", but what would Jack looks like in our organisation?

// Get current user_object

var user_info = Application.getUserInfo();

// Print current user_object

console.log(user_info); 

// Prints: {id: "JONAS", displayName: "Jonas"}

// Send mail to user, issue raised: https://answers.sap.com/questions/13093398/how-to-send-mails-with-applicationsendnotification.html

Application.sendNotification({

 "title": "Test Title",

 "content": "Test Content",

 "receivers": ["JONAS"],

 "mode": ApplicationMode.Present,

 "isSendEmail": true

});

// Show success message

Info_Popup.open();

[jerryjanda]

Hi, Jonas:

Thank you for visiting SAP Community to get answers to your questions. Since you're asking a question here for the first time, I recommend that you familiarize yourself with https://community.sap.com/resources/questions-and-answers (if you haven't already), as it provides tips for preparing questions that draw responses from our members.

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Kind regards,

--Jerry

[petrisnovak]

Hello,

I can confirm this behaviour. I have never received an email from this function. Any attempt returns "false" when you print the function result to the console for example.

Please fix this :(.

Thank you,

Petr Novak

[chr_br]

Hi Jonas,

did you get it to work? I'm running into the same error and not receiving any emails. The check mark in the user settings is set to receive system notifications, but no mail arrives. Also, our cloud location matches the ones mentioned below.

Regards

Christian

[former_member691645]

Hi Christian,

unfortunately not. My SAP colleagues internally told me that we do not have this feature in our tenant license structure. As far as I understood it as an average Joe, there needs to be some further backend setup implemented in order to send mails via SAC. Maybe reach out to your IT guys to further discuss. Maybe they will have to consult SAP or the docu.

Good Luck.

Kind regards,

Jonas

[former_member45674]

Hi,

I think Afshin Irani is right, this feature is only enable for Cloud Foundry and not NEO.

Also from the help doc: https://help.sap.com/docs/SAP_ANALYTICS_CLOUD/00f68c2e08b941f081002fd3691d86a7/5e8acb2ae6004248ad3c0...

Notifications are only triggered when the analytic application is running via scheduling for publication. If you want to send notifications without scheduling, on the fly in the runtime, ensure that your own mail server’s been configured.

thanks,

Jason

[former_member45674]

Hi,

I think Afshin Irani is right, this feature is only enable for Cloud Foundry and not NEO.

Also from the help doc: https://help.sap.com/docs/SAP_ANALYTICS_CLOUD/b103a251020746f786ec0860fa51a63a/5e8acb2ae6004248ad3c0...

Notifications are only triggered when the analytic application is running via scheduling for publication. If you want to send notifications without scheduling, on the fly in the runtime, ensure that your own mail server’s been configured.

thanks,

Jason

[former_member6443]

Hi Jonas & Petr,

As I understand this feature is only enable for Cloud Foundry and not NEO Clients.

This is based on the fact that Schedule & Publications is available on Cloud Foundry.

Again I have the right to be wrong here 🙂

Schedule publications are available in tenants which are provisioned on top of the SAP Cloud Platform Cloud Foundry environment. The list is as below:

• AWS Europe Central (EU10)
• AWS US East (US10)
• AWS Brazil (BR10)
• AWS Japan (JP10)
• AWS Sydney (AP10)
• AWS Singapore (AP11)
• Ali cloud China (CN40)

Regards

Afshin