hyperlink issue in HTML file stored in KM

[ravinsi4]

Hi All,

There is one html file in KM content. I need to change one url for a hyperlink in that file. I have done the changes in dev and it works fine but once I transport the changes in quality I am facing a weird issue. After transport if I preview the html page in quality, I am still getting same old url for hyperlink but if I open the same file in edit online mode I could see the new url maintained in quality. I have done the transport of the same file 2-3 times to QA but not able to get the new url in preview mode. Cleared the browser cache as well but nothing works.

Any suggestion please..

Thanks in advance

Ravindra

[former_member189925]

Hi Ravindra

Can you please check if following the resolution steps from the below KBA solves your issue or not ?

2053409 - Url iView not updating after changes in HTML Page

Regards

Santarshi Samanta