Inform when PPI collection is unsuccessful in Signavio Process Insights

[anna_henke]

Hi,

we have Signavio Process Insights in place now for roughly 6 months. In the first months we have had some issues regarding failing PPIs which have been resolved over time. As of now, I - as one of the administrators of Process Insights - do not log into Process Insights on a regular base anymore. By chance I sometimes see PPIs which have failed.

I would like to have the option to get informed via email in case of failing PPIs. The information should contain the date of failure and a summary of the last runs, so that I can assess if this was a one-time failure of if it is a persisting error which I need to address with e.g. SAP support.

Anna

[Andy456 · Accepted solution]

Hi Anna, great to see you and your organization generating value via Process Insights, and many thanks for your suggestion ! I will make a note and inform the Product Owner about your suggestion !

[anna_henke · Accepted solution]

Great, thank you andreas.breitrueck !