cancel
Showing results for 
Search instead for 
Did you mean: 

Is there a workaround for 15seconds timeout in SAP CAI?

If API response is not received in 15 seconds, the connection is closed and no response is showed by Chatbot to the user. Is there any workaround for the same?

View Entire Topic
Harish_Vatsa
Active Contributor

Hi Shireen,

This can be done using 'bot actions'.

With bot actions, you can trigger custom actions or call external APIs asynchronously, i.e. conversation can continue while waiting for the response.

--

Regards,

H.V.