on 10-27-2018 12:45 PM
We have implemented ITSM and are planning to roll-out the same to entire Organization. However, not everyone needs to see the entire list of categories in the Category schema. Is there a way by which we shall hide unwanted categories while creating Incident from the "CREATE INCIDENT" Fiori application?
Try reviewing auth object CRM_CATEGO
You can test / try it out using transaction STAUTHTRACE to see the activities it uses.
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