Mobile Services Client 5.1.0 is crashing on Android 6.0.1

[Abdul_Waheed]

Dears,

The Mobile Services Client 5.1.0 app is crashing on Android 6.0.1 with the following message.

"Unfortunately, Mobile Svs has stopped."

This is happening after the user press "OK" on the dialog "Update Now?".

Did anyone else face the same issue?

[Jitendra_Kansal]

abdul.waheed2

Were you able to resolve your issue? If any of the below responses helped you, then please mark the helpful answer by accepting it OR post an answer so others might benefit from your findings and then close this discussion.

Regards,

Jitendra (SAP Community Moderator)

[Abdul_Waheed]

Dear jitendrakumar.kansal

This issue did not replicate in other devices. So, I guess there is a hardware malfunction in that specific device.

Thank you.

[Abdul_Waheed]

Dear bill.froelich

Based on OData selection, below code automatically generated during build.

I have cross checked the service availability from Mobile Services. I see its up and running as expected.

Application.app

{
"_Name": "MRO",
"Version": "/MRO/Globals/AppDefinition_Version.global",
"MainPage": "/MRO/Pages/Main.page",
"OnLaunch": [
"/MRO/Actions/Service/InitializeOffline.action"
],
"OnWillUpdate": "/MRO/Rules/OnWillUpdate.js",
"OnDidUpdate": "/MRO/Actions/Service/InitializeOffline.action",
"Styles": "/MRO/Styles/Styles.less",
"Localization": "/MRO/i18n/i18n.properties"
}

InitializeOffline.action

{
"Service": "/MRO/Services/MRO.service",
"DefiningRequests": [{
"Name": "PurchaseOrderHeaderSet",
"Query": "PurchaseOrderHeaderSet"
}],
"_Type": "Action.Type.OfflineOData.Initialize",
"ShowActivityIndicator": true,
"ActivityIndicatorText": "Downloading...",
"ActionResult": {
"_Name": "init"
},
"OnSuccess": "/MRO/Actions/Service/InitializeOfflineSuccessMessage.action",
"OnFailure": "/MRO/Actions/Service/InitializeOfflineFailureMessage.action"
}

[bill_froelich]

Do you know if this crash is only occurring on Android 6 or also on other versions as well?

[bill_froelich]

From the description you give it sounds like there is an issue with the client handling of the metadata you have loaded in App Update. I would look at the OnDidUpdate action of your metadata and also check if you have any references to external plugins.