Promotion Management in 4.x - Additional Information required

[Balaji]

hi Experts,

Suddenly my promotion management screen showing as blank page and version management unable to process your request,check you have sufficient right to perform the operation... for this error i noticed the two SAP solution notes

1843222 and 1762952

As per the one note, in the final steps, they are requested to create a properties file type with the name of the file,

in another note they are mentioned like create a blank text file

what type of file i need to create it? how we can able to create this file type in Linux/AIX?  any specific format required?

if i create an empty file when this will update ? and i noticed in our DEV system only three files are there

lcm.global-guid[xxx-abc].config.properties

lcm.cms-guid[xxx-abc].list.properties

lcm.admin.config-guid[xxx-abc].properties

but in our QA more number of list.properties files are available, not sure how and when this will be creating

can we delete all the available files in the given path and create a blank files here then it will update automatically?

kindly provide your inputs to understand the functionality here.

Regards,

Balaji

[former_member205064]

Create a file as per the query builder result.

It should be exactly the same name as what you get in the query builder result.

Do not get confued by txt file you have to create a

lcm.global-guid[xxx-abc].config.properties

lcm.cms-guid[xxx-abc].list.properties

lcm.admin.config-guid[xxx-abc].properties

.properties file

if it would have been windows then you will have to create .txt and then rename it as

lcm.global-guid[xxx-abc].config.properties

lcm.cms-guid[xxx-abc].list.properties

lcm.admin.config-guid[xxx-abc].properties

in case  linux/aix you can simple create them in window, easily rename it and use winSCP for transfer by using the account used to install BO.

restart the servers.

create those files which are missing.