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SAC Trial Account Activation Mail Issue

NilPeksen
Active Participant
0 Kudos

Hi,
I've been waiting for the SAC trial account activation email since last Saturday and I've no reply yet!
I previously experienced this issue two times but I got my activation in 24 hours.
I've already changed my password, and junk, trash folders are clean!
When I'd like logon with my new password, I'm having ' You have not registered for SAP Analytics Cloud. Would you like to register now?' notification and page redirect me https://www.sapanalytics.cloud/try-for-free/ page.
I provided multiple different email addresses to understand the issue; however, those emails also haven't received an activation code yet.
Any help would be appreciated.
Nil

marcus_preis4
Explorer
0 Kudos

same here!

Accepted Solutions (1)

Accepted Solutions (1)

former_member645537
Participant
0 Kudos

Hello Nil,
Please make sure that you are able to receive emails from the domains listed in this article: https://launchpad.support.sap.com/#/notes/2527607 and try to register again.

If still no success, lease submit a support incident for LOD-ANA-ADM, we would like to investigate further.
Hanna, SAP Analytics Cloud product support.

NilPeksen
Active Participant
0 Kudos

Thank you Hanna, I am going to raise an incident.

Answers (1)

Answers (1)

erdempekcan
Contributor
0 Kudos

Are all multiple different e-mails are business e-mails? Public providers are not supported.

NilPeksen
Active Participant

Public mails are rejecting by system default like Gmail etc.
I tried different two different enterprise domain emails and no activation reply yet.