SAP BO AO report opening in MS word

[former_member302630]

Business objects 4.2 Analysis for office (AO) issue. BO on CDS views.

BO 4.2 SP9 Patch 6.

A specific user faces an issue that when she clicks the AO reports via thin client, the file downloads but instead of opening in excel, it opens in MS word. 64-bit excel and AO add-in installed is for 64 bit version as well.

Any idea how to get around this?

Regards,

Cleo.

[filipe_zeuch]

Hi Cleo,

Please check if BIOfficeLauncher is selected as default application to open files with extension ".sapaox" in user's machine. Maybe MS Word is selected as default application.

This can be done in Windows -> Settings -> "Choose default apps by file type" as shown in my screenshot:

[former_member302630]

Right on the Money! That's the issue.