SAP Conversational AI - Build a questionnaire

[openrico]

Dear professionals,

I have the requirement to build a questionnaire in the SAP Conversational AI. When the user starts a conversation he should get at least 5 different questions sequentially. The answers should be preset in Quick replies where he can choose from. In the end a Webservice should be triggert with those answers. So all answers should be saved in memory.

For example:
1. What is your system:
SAP, NON SAP, etc.

2. Do you have ...

Yes, No

etc.

What would be the best approach for this requirement?

Thank you very much and have great holidays!

Greetings

Enrico

[alichtenau]

Hi Enrico,

agree with Daniel!

Maybe you want to check this blog post series. I guess this would be the better approach here.

Building an SAP Conversational AI Chatbot that Integrates with Qualtrics and SAP Customer Experience...

Best regards,
Andreas

[openrico]

Thanks. I will look into that 🙂 But Daniels answer is the exact answer of my question, so I will mark that as correct.

Frohe Weihnachten Andreas!