SAP IRPA Clout Factory Error: "sap_ipa_00023 this tenant is in maintenance mode please wait.."

[vishal]

Hello Experts !!

Looking for some help,.. when I try opening SAP IRPA Cloud Studio URL, I get error message of "SAP IRPA Cloud Studio Error : sap_ipa_00023: this tenant is in maintenance mode. please wait while we are working on it."

I thought this is temporary and waited for few days but issue continues. Also noticed my colleague facing same issue, is it something across all SAP iRPA tenants?. Can anyone please guide

FYI I have recently extended my BTP trail account, able to login to other instances like Launchpad / Workflow Mgmt but having error only with iRPA..

Hi chaitanyapriya.puvvada , requesting your help here please..

Thanks & Regards,

Vishal Rathi

[vishal]

Has anyone else also faced this issue. Looking for some direction here..

[carina0101]

Hi Vishal

It happened to me, but when I press the "Log out" option and log in again, it asks me for username and pass and I can log ok.

Best, Carina.-

[Chaitanya_Priya]

vishalrathi21

Are you trying to access the IRPA tenant from Trial account or Production account ?

[vishal]

Hi chaitanyapriya.puvvada ,

This is Trial Account that am trying to access. Can you please suggest how long it will take to get issue resolved.

Regards,

Vishal Rathi

[Chaitanya_Priya]

Recently we had downtimes in Eu10 data center.But according to you the tenant is maintenance mode since many days.

Can you let me know in which data center is your trial account?

[vishal]

Hello chaitanyapriya.puvvada ,

Below are trial account details..

• Provider: AWS
• Region: US East (VA)

Thanks & Regards,

Vishal Rathi

[vishal]

Hello chaitanyapriya.puvvada ,

Are you able to identify the cause of this, else if needed please can you guide me if any ticket needs to be logged. Thanks

Regards,

Vishal Rathi