SAP Process Automation: Automations failing depending on desktop agent

[former_member13127]

Hi all,

I have an existing automation that has been tested on my end and works. The agent version for the automation is 2.0.25, and locally my agent is also 2.0.25. However, when I upgraded to 2.0.26, this automation fails. In addition, a colleague who is using 2.0.26 attempted to run the automation on his end and it failed. I then downgraded my agent to 2.0.25 and the automation runs successfully again.

In the reverse situation, this same colleague who was using 2.0.26 was able to run a separate automation for web scraping successfully, but I am unable to replicate this automation.

Is there any information on how the agents affect the automation?

Best,

Declan

[JonasBert · Accepted solution]

Dear declanlee,

There is a compatibility matrix available:

https://help.sap.com/docs/IRPA/6b9c8e86a0be43539b670de962834562/76f55fd949cc49758cef8dd48928515c.htm...

Have you tried changing the cloud SDK version?
Not sure if this will help as it seems they are compatible

Good luck,

Jonas

[former_member13127 · Accepted solution]

Hi Jonas,

Thanks for the reply. We did changing the agent version in project properties as you suggested as well but it did not affect anything.

Best regards,

Declan

[JonasBert · Accepted solution]

Dear declanlee,

Hmm.. not sure what to do now.

Maybe you can also try to change the SDK version so it corresponds with the desktop agent version used:

Hope this helps..

KR,
Jonas

[former_member13127 · Accepted solution]

Hi Jonas, thanks for the replies so far. I'll look into these solutions soon but for now since the project works with 2.0.25 we will be wrapping it up. I do appreciate your help!