Unable to define Sub-account in Cloud connector

[bavinash1]

Hello Experts,
I’m trying to set up cloud connector and connect it to my SCP trial account. I want to ultimately connect to a on-prem system and consume a odata service in a Fiori app in Business Application studio..

However, I’m unable to do so. I get the below error during the initial set up.

"417 An authorization problem occurred when downloading the configuration. Check the spelling of the subaccount name, user, and password. See ''Log And Trace Files'' and in particular ljs_trace.log for details. Consult SAP note 2461997 for possible remedies."

From the log, I see that it could be because of missing certificate:

2021-04-04 07:06:56,886 +0100#INFO#com.sap.scc.config#https-jsse-nio2-8443-exec-1# #Proxy update not required - no changed detected

2021-04-04 07:06:57,176 +0100#WARN#com.sap.scc.config#https-jsse-nio2-8443-exec-1# #Creating an sslContextProvider for account fda5bd6dtrial@eu2.hana.ondemand.com without SSLContext. Keystore did not contain a certificate.

2021-04-04 07:06:57,178 +0100#INFO#com.sap.scc.security#https-jsse-nio2-8443-exec-1# #Will retrieve Connectivity CA certificate from SAP Cloud Platform

2021-04-04 07:06:57,178 +0100#INFO#com.sap.scc.security#https-jsse-nio2-8443-exec-1# #Executing Http Get request to https://connectivitycertsigning.eu2.hana.ondemand.com:443/certificate/management/v1/trusted/ca/accou...

2021-04-04 07:06:57,529 +0100#INFO#com.sap.scc.security#https-jsse-nio2-8443-exec-1# #Returned Http Response with code 401

2021-04-04 07:06:57,530 +0100#INFO#com.sap.scc.config#https-jsse-nio2-8443-exec-1# #Stopping service channels on fda5bd6dtrial@eu2.hana.ondemand.com

2021-04-04 07:06:57,532 +0100#ERROR#com.sap.scc#https-jsse-nio2-8443-exec-1# #SCC handshake failed: 401 — Unauthorized

com.sap.scc.servlets.SccHandshakeException: SCC handshake failed: 401 — Unauthorized

I think the issue could be because of this step 5 that I couldn’t perform from the blog - https://developers.sap.com/tutorials/cp-connectivity-install-cloud-connector.html

"Open the PEM file in a text editor, and copy the contents to the enrollment service of your certificate authority to issue a certificate. The certificate authority issues a signed certificate that proves - together with a private key that is known to the Cloud Connector - that you are the owner of the Web site. Save this certificate in a local file."

I’m unable to get generate a certificate based on the contents of PEM file. Could you please provide your inputs on this?

Thanks and Regards,

Avinash Bolisetty

[hassen_hmila1]

hi,

I have the same issue here did you resolved this problem ?