on 03-27-2023 5:19 PM
Hello,
We are now facing a problem with sending notifications in IDM.
We have included business roles (BR) in our IDM environment. The B Problem:
When an BR is assigned, approvers receive an email for each privilege contained in the BR and another email for the BR.
We would like to know if it is possible to configure the mail to be sent only for the BR and not for each of the privileges contained in the BR.
Thanks in advance.
So, just to clarify - the issue is with workflow approvals, and not notifications specifically?
For notifications, could you put a condition in to exclude individual privileges if BR is being assigned?
It would require a fair bit of analysis to go through and understand your flows, which is a bit tricky doing on a forum 🙂
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So, just to clarify - the issue is with workflow approvals, and not notifications specifically?
For notifications, could you put a condition in to exclude individual privileges if BR is being assigned?
It would require a fair bit of analysis to go through and understand your flows, which is a bit tricky doing on a forum 🙂
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Where have you assigned the notification process for privileges? How is it being triggered?
Not being familiar with your configuration, it's hard to guess, but wouldn't you be able to remove the priv notification task, and just keep the BR notification?
/henrik
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Hello Henrik,
Thanks for your answer.
The notification process is initiated at several stages in our environment.
For notifications related to 'ZC' privileges, they are triggered following an assignment via the IDM GUI.
The notifications sent are composed of the BR and the privileges being composed of the BR.
We would like only the notification with the name of the RO to be sent.
Here is our email process :
User | Count |
---|---|
75 | |
8 | |
8 | |
8 | |
7 | |
6 | |
5 | |
5 | |
5 | |
4 |
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