SAP Process Automation - RDP Manager Mode not working

[tedy_kurniawan]

Hello everyone,

So our robot now runs on the desktop server and we access it via RDP. In the flow process there is a robot activity to open the SAP application.if we don't activate RDP,the robot cannot access the SAP screen. I want to access RDP Agent 1 from another computer.

I've followed the tutorial from this page Run Unattended Jobs with Activities on Graphic Sessions , but it didn't work for me. I tried registering the LOGON and RDP Session credentials on the CxStoreCred.exe service.

I'm trying to run some command lines in a desktop that uses the agent's RDP Manager Mode.

path : C:\Program Files (x86)\SAP\Intelligent RPA\SAPDesktopAgentService

CxStoreCred.exe userId=***** password=***** type=LOGON
CxStoreCred.exe userId=rdp_session password=pass_rdp_session type=UNLOCK

And then in the agent service rdp session, I also added some command lines.

CxStoreCred.exe userId=rdp_session password=pass_rdp_session type=UNLOCK

but it still doesn't work. Is there a solution to this problem?

Thank you,

[rayyavu]

Hello Team,

I'm also facing the similar problem. Could you please tell how to configure the "RDP" session. Do we need to have a two separate agent in the two diff. servers (one with RDP activated and another one with Unattended Mode. And then assign both of the agent in the specific environment)? 

[ShahIndrajit]

tedy.kurniawan, Did you manage to get this to work? Also, can you suggest how I can setup this for my scenario?

In my case, there are two servers (S1 and S2). In S2, the bot is running in unattended mode and is a UI automation. I rdc to S1, and from here, I rdc to S2, and I keep the logon/session open in S1 for S2.

How should I approach this RDP Manager mode? Should I install the desktop agent in S1 and keep it in RDP mode, and in S2, I have the desktop agent in unattended mode with the user account configured in settings.

I have ran the command below command to in S2 and it was success too.

CxStoreCred.exe userId=abc\usernamepassword="abc@123" type=UNLOCK

S1 & S2 have Windows Server 2019 Data Center

[vishalakshmi]

Hello Tedy,

Can you refer to the below note -2953713 - How to gather Technical Traces for further analysis of an issue with the Intelligent RPA

https://me.sap.com/notes/2953713/E

Thanks,

Lakshmi.