SAP Signavio Process Governance - Email Feature

[ramakris1]

We recently enabled Signavio Process Governance Workflow to allow Process Owners to request for Approval before the models is published. The Process Owners are able to start the approval workflow which then routes to 1 person identified as the approved ( Approver has the Process governance license assigned). Approver reviews/approves and the model gets published, but we noticed that if the user is not assigned a process governance license they get no email notification. Does every process manager user need to be assigned a process governance license as well for Signavio Process governance workflow to be able to read the 'Case creator' etc and send out the email notifications ?

Are there any other settings or features that can be used if the user is already a Signavio Process manager user ?

[D_Streichert]

Hi,

A notification won’t be sent to an e-mail address coming from a role (process owner), if the user has no user in Process Governance. The background is, we try to map the e-mail address with an existing user. If we cannot, we let the field empty. It could be maybe a feature request.