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Starting Cloud Foundry Trial Fails

Krishnakumar
Product and Topic Expert
Product and Topic Expert
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Starting Cloud Foundry Trial is giving error (attached screenshot). Could you please help in resolving this issue?

The service call 'createTrialGlobalAccount' fails with 500 error and returns message '<p>We are sorry, but we have encountered an internal error.</p><p>If the problem persists, please create a support ticket.<p>'

Accepted Solutions (0)

Answers (2)

Answers (2)

GK817
Active Contributor

Hi Krishna,

Several people are facing this issue. I just created an instance for me and it worked. Probably, issue has been fixed. Just for your info, I followed the below tutorial:

https://developers.sap.com/tutorials/abap-environment-trial-onboarding.html#f7a6ebbc-17df-4649-b81f-...

Let me know if issue still persists. We can touch base internally.

Regards

GK

gregorw
Active Contributor
0 Kudos

Hi GK,

I'm facing the same issue now with one of my accounts since over 3 weeks now:

Please reach out internally. I can PM you my S-User ID.

Best regards
Gregor

GK817
Active Contributor
0 Kudos

Hi Gregor,

I am able to work in my CF trial instance.

Highlighted problem is faced by many people. There are many open questions for the same error. I am sure this has been noticed and being addressed. Let's wait for some time. I did nothing different than what is stated in tutorial.

Regards

GK

bill_froelich
Product and Topic Expert
Product and Topic Expert
0 Kudos

I was also having the same error and now mine says Creation Failed as well. Any suggestions on next steps to address it?