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Unsubscription Failed Launchpad Service

brunonalon
Explorer

Hi,

I am trying to delete the Launchpad Service from my subaccount and after deleting it, the status stays as "Unsubscription Failed ".

Is there a way to force delete the Launchpad Service?

Accepted Solutions (0)

Answers (1)

Answers (1)

boaz_wimmer
Explorer

Hi Bruno,

Please try to unsubscribe again and if the issue persists then create a support case to EP-CPP-CF-LP-SRB (and if not available then to EP-CPP-CF-HTM) and include any possible information like your subaccount ID, the correlation ID and any info taken from the "view details" link.

Then, our developers will investigate the issue and advise.

Best regards,
Boaz