update sap hana 2.0 SP05 with hana cockpit

[bully]

Hello,

I try to update Hana 2.0 Sandboxsystem SP05 54 to 58 with Hana Cockpit. Hana Cockpit is the newest version and the same problem exist with earlier release. Current Hana Cockpit Rel. are 2.13.8.

The process to update Hana DB is normaly very easy and doesen't need root permission. But now the update crashed in step extraction python3. It seems to be dependend with Python3. I remember the last Hana Version Sp05 54 doesen't use python3 and the update was successfull.

hdbupdlog:

Failed to verify checksum of file 'Python3/home/ppurple/.local/lib/python3.7/site-packages/setuptools/command/launcher manifest.xml' from '/hana/shared/HHX/server_installer_kit_2021-10-26_16.45.09/server/PYTHON3.TGZ.lst'
16:45:19.983 - ERR : Extraction of package "Python3 Runtime" failed
16:45:19.983 - ERR : installation of package Python3 Runtime failed
16:45:19.983 - ERR : Cannot update package Python3 Runtime
16:45:19.983 - INFO: Copying '/hana/shared/HHX/server_installer_kit_2021-10-26_16.45.09/server/PYTHON3.TGZ.lst' to '/hana/shared/HHX/exe/linuxx86_64/HDB_2.00.058.00.1634122452_f934716edbf97ff78e1cf1ba182d412eed03fb1b/.checksum/PYTHON3.TGZ.lst'
16:45:19.984 - INFO: File '*.swidtag' not found under '/pkg/th5hhx/HHX/hana/shared/download/extracted/SAP_HANA_DATABASE'
16:45:19.984 - ERR : Extracting software failed
16:45:19.984 - ERR : error upgrading
16:45:19.984 - ERR : Upgrade failed
16:45:20.022 - INFO: Wrote 1908453 bytes
16:45:20.022 - INFO: InstallRegistry successfully unlocked
16:45:20.022 - INFO: InstallRegistry closed
16:45:20.030 - INFO: Summary of critical errors
16:45:19.984 - ERR : Upgrade failed
16:45:19.984 - ERR : error upgrading
16:45:19.984 - ERR : Extracting software failed
16:45:19.983 - ERR : Cannot update package Python3 Runtime
16:45:19.983 - ERR : installation of package Python3 Runtime failed
16:45:19.983 - ERR : Extraction of package "Python3 Runtime" failed
16:45:19.982 - ERR : Checksum verification for file 'Python3/home/ppurple/.local/lib/python3.7/site-packages/setuptools/command/launcher manifest.xml' failed

Any help are welcome

Markus

[HakanHaslaman]

This looks to be a known issue, which will be updated with a permanent fix in this note asap, but currently is in process: https://launchpad.support.sap.com/#/notes/3082363

The workaround is:

1. Perform a full restart of the SAP HANA Database
2. Execute update from command line as root: "sudo hdblcm"

[bully]

Hello Hakan,

thanks for your answer. I hope the note will solve my problem. The update with Hana Cockpit is more practicable for us, because we are not responsible for the server and therefore we dont have root. permission. Everytime we need to request root if we need.

best regards

Markus