SrinivasaRaoK
Product and Topic Expert
Product and Topic Expert
Member since ‎07-11-2019

User Statistics

  • 8 Posts
  • 0 Solutions
  • 58 Kudos given
  • 9 Kudos received

User Activity

How to handle if-match header via BTP destination?

03-10-2024
Dear Community,I am trying to achieve a patch call using Build APPs with a required if-match header, how can this be handled via BTP destination for REST API. In this case I am using Service Cloud V2 Case API: https://tenantid/sap/c4c/api/v1/case-ser...

Ticket Assignment to Agents using Sinch Contact Pro

07-13-2022
Integration between Sinch Contact Pro and SAP Service Cloud empowers the Agent experience. Business Use Case and Key Capabilities Routing in Sinch Contact Pro considers all conversations in the queue and the defined service levels for each conversa...

Unable to find oData API/ PDI end point to trigger perfect store visit score calculation icon action

04-25-2021
Hi Team, We are trying to automate to trigger perfect store visit score calculation icon action using oData API / PDI but we are unable to find the right endpoint. Could you please help us with how do we trigger perfect store visit score calculation ...