About Bob_McGlynn

Bob_McGlynn · 12-09-2015

A big draw for the SAP Month of Service is mural painting. As part of the SAP Month of Service, we work with the Foundation of Hospital Art and create wall murals that are featured in hospitals all over the world. The goal of the Foundation of Hosp...

Bob_McGlynn · 12-09-2015

Good day,I have been trying to post a blog in the CSR and Sustainability area for the last three day.Each time, although I've SAVE AND CONTINUE, the system crashes, times out and I lose everything.It is extremely frustrating to have to enter the same...

Bob_McGlynn · 07-21-2015

When thousands of artists and engineers work in a small geographical area, something happens called "information spillover". It means new ideas spread quickly within the area and generate more ideas. It's what made Murano Italy the birthplace of mode...

Bob_McGlynn · 10-15-2012

We are all capable of displaying extraordinary powers and abilities; certainly our bosses expect us to deliver that kind of effort everyday! If your line of business is retail, here’s a way you can be an IT superhero without having to fit into a pair...

Bob_McGlynn · 07-02-2012

The new norm for IT is to focus on incremental projects to achieve business goals step-by-step, and get to go-live quicker with fewer resources. You are not alone if your company is asking you to do more with less, and this is not necessarily a bad t...

Bob_McGlynn · 05-25-2023

It takes a different kind of skill - a clarity of communication and an understand of what the user is trying to accomplish. You have to be able to explain how something works, which takes skill. It's so sad, in some ways, because when you do your job...

Bob_McGlynn · 05-23-2023

A problem with writing documentation is focusing on the job to be done. When someone comes to review our documentation they aren't doing it for pleasure (as they would a Stephen King book) they have something they need to do. Often, it's just a simpl...

Bob_McGlynn · 04-13-2023

It's going to be interesting to see what happens to the internet. With LLMs and other aspects of artificial intelligence using the world wide web, how long will it be before digital 'fences' are created? The power of these tools is apparent because o...

Bob_McGlynn · 04-05-2023

The challenge is with those consuming documentation. They are using search engines and those results take them to what they read first. That means the consumer can land anywhere and what happens if it's not the answer they are looking for? Like you s...

Bob_McGlynn · 06-08-2022

I liked the blog, especially the interactive information map that looks like a Metro map. What is the maintenance for these graphics? Features, functions, and processes are always changing - how easy is it to maintain these examples when changes inev...

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It ain't just paint, creating murals and memories for SAP Month of Service

Difficulty Posting Blog

Information Spillover at Americas UA Day

Be a Retail IT Super Hero, Without Bending Steel

The Step-by-Step Approach to a Simpler SAP Project

Re: Common mistakes in technical writing: #3 - Beating Stephen King Syndrome

Re: Common mistakes in technical writing: #3 - Beating Stephen King Syndrome

Re: Modern World Magic? A Closer Look at Large Language Models and Their Impact on Technical Writin

Re: Common mistakes in technical writing #2 Taking the bricks out of structured writing!

Re: Interact with graphics in product documentation? Do you do it already?