Understood - we built our own new AICC custom wrapper to allow cloud-based document management systems like Veeva to open the documents directly for user convenience.It would be nice if SF would fix their native AICC wrapper to allow for "mixed conte...

We are a vSaaS LMS customer.  We use iContent for our WBTs but our read & sign SOPs are in our Veeva Quality Docs document management system.  Content objects link to Veeva QDocs to ensure the items link to the latest effective approved documents.

We have a site using their own unsecure Windows server also getting issues from users not passing comletion credit starting mid-last week.  We have submitted SF 743226/2020 and are awaiting a response from SF.

We found that we must also disable the Request Desktop Website in the Safari settings too.

Please add me too - reeves.ra@lilly.com