Dear Experts,
By default, there is an action ZMIN_STD_FIND_PARTNER_FDT, which is responsible for Support Team determination as well as for sending emails.This action uses only Smart Forms but not HTML forms.
For email sending with the HTML forms ...
Hi experts,
In the Smart View table, a column with a short description of the change should be added.For this purpose I have added the characteristic 'Short Text of Message' 0SPRMSGTX to ChaRM - actual Cube 0SPRCMCU and to Multiprovider 0SPRMP01.Ho...
Hi,
Do we have a possibility to display the IT requirements in a dashboard?Under the topic 7.2 BW Reporting of SOLMAN_SETUP neither SMIR nor ZMIR is listed. And in your own section (Requirement Management) there is no topic regarding to Reporting.T...
Hello,in the context of implementing change management for dual system landscape based on Focused Build and classic change management, I would like to ask you about the best practices, how is it best to organize.I have already seen some recommendatio...
Hi,
In BRF+ when setting up the Team Determination, the condition should be added so that this should only be fulfilled in one system e.g. SOD.The attribute 'SAP System ID' is used for this purpose. If this is set, the condition does not work. With...
Unfortunately, this variant did not work, because this transaction type then cannot be opened in WebUI in conventional view. And if you delete the PROCESS_TYPE_ADD parameter with ZMIR from DNO_CUST04 to be able to call the normal view, the data in re...
I found the solution by myself:Under the item "IT Service Management"-> "Copy Transaction Type" in SOLMAN_SETUP you can add the transaction type ZMIR manually. And then it is also visible in the reporting setup.Regards,Sergey
Hello Vignesh,I have no problems with the setup neither of ITSM, nor of ChaRM. For example, Reporting for Urgent Changes (SMHF) works as expected. Therefore your links are irrelevant for the case.The only problem is that in SOLMAN_SETUP for Requireme...
Hi Vignesh,Yes, I tried to create my own query for the custom dashboard. The problem is that characteristic 0SPRTTYPE does not contain transaction type SMIR/ZMIR, so I cannot use such transaction type in the query. And when I look at the correspondin...
