Do you think user assistance and product documentation in particular have a fashion sense? Or technically speaking, do they have a style? Do you think they have the right style? Do you need a guide for styles? Who comes up with such a style guide? Wi...
Once in a while, if you find yourself saying that you are bored with work, maybe it’s time to look at what you want to do next. What’s the next big thing? What’s the next challenge? What’s the scariest thing for you right now? What’s something that w...
Are you curious to know what gamification is all about? Ever thought about gamifying product documentation? Interested to know what aspects can be gamified and how gamification adds value to your end users? In one of my previous blog posts, I spoke a...
In this era of humans being able to interact with almost anything, shouldn’t there be a way for us to interact with graphics in product documentation as well? Absolutely! And if you’re interested to find out more about this refreshing concept, this b...
When using documentation about software products, have you ever come across terms that you have no clue what they mean? As a UX writer, technical writer or information architect, how do you ensure you’re using exactly the same terms that your custome...
Thank you for the mention Sandra! I gained valuable insights and thoroughly enjoyed interviewing Andrea Gocke and Doug Savage for the blog post on style guides.
Hi Jason,
Thanks for the blog post! I must say that the example you've given for Content Framing is a pretty good one. There are numerous such thoughts we tend to think through the day! We bank on so many assumptions and biases and negativity is som...
The base of an interactive graphic is the actual graphic itself. Whenever there are changes, you would edit the graphic as usual. In addition, you would have to adjust the image map as required. I would say that adjusting an image map isn't complicat...