Ask an Expert Peer lets customers chat on their technical, product-related questions through one-on-one interactions with qualified and approved experts outside of SAP. Ask an Expert Peer is best to deliver fast issue resolution for basic inquiries such as how-to-questions, and all low to medium priority cases.
In January 2018, SAP launched a large-scale pilot of the Ask an Expert Peer support channel for SAP SuccessFactors solutions to test the on-demand expert workforce approach. The feedback received from customers during the pilot was very positive and in this blog I would like to share the exciting news that we are expanding the offering with additional products and invite you to participate. Almost exactlya year agoI announced an expansion by SAP ERP & Finance related products. Now it is time to move forward withPlatform Technologies!
If you are a product expert, Ask an Expert Peer offers significant benefits. Being part of this support channel experience is a great way to connect with your peers and share your knowledge. In addition to the opportunity to build reputation as an expert outside of your own organization, receive compensation for your accepted answers.
You can apply to be an expert inone or moreof the product areas below:
SAP Cloud Application Programming
Business Technology Platform
SAP Cloud Platform Integration
Client Server Technology – Internet Communication Manager & SAP Web Dispatcher
Client Server Technology – Memory Management & RFC Gateway