C4C/Sales Cloud PDI - Create Time Item in Service Request via PDI

[rgadirov]

Dear experts,

I want to create time items for a service request via ABSL code. The node Time Entry is unfortunately not released for write acces, only the action "AddTimeTimeItem". My question is now if we can use this action to create time items out of existing time entries as well?

On the UI, within Service Request, it is possible to use the "Create Time Item" function. But since there is no detailed documentation on this behalf, I wonder if "AddTimeItem" has the same function. The UI Designer View does not reference the "AddTimeItem" action. Maybe you have any idea.

Thank you in advance.

BR
Rufat

[ThiagoSarmento]

Hi rufat,

You can be creating a time item via ABSL code using .Create() (refer to help documentation) and pass to field UserServiceTransactionProcessingTypeCode the value SRS1 (time). The system will acknowledge that it is a time item.

I hope this helps.

BR,
Thiago