Dear experts,
when we use an event registration interaction in SMC to trigger the lead creation, some of the information regarding the event is transferred with the lead to C4C.
The XML shows:
<PredecessorInteraction>
<InteractionContactOrigin></InteractionContactOrigin>
<CommunicationMedium></CommunicationMedium>
<InteractionType>EVENT_REGISTERED</InteractionType>
<InteractionTypeName>Event Registered</InteractionTypeName>
<InteractionContactId></InteractionContactId>
<InteractionContactMktgArea></InteractionContactMktgArea>
<InteractionSourceObjectType>MARKETING_EVENT</InteractionSourceObjectType>
<InteractionSourceObjectId></InteractionSourceObjectId>
<ItemOfInterest>
<ItemOfInterest></ItemOfInterest>
<ItemOfInterestName></ItemOfInterestName>
</ItemOfInterest>
<InteractionTimeStampUTC></InteractionTimeStampUTC>
</PredecessorInteraction>
The InteractionSourceObjectId defines the event that the EVENT_REGISTERED interaction is referring to. Sadly no event name is transferred to C4C - does anyone know an easy way to make the event name visible in C4C in that case (without extending the IFlow to do another request in SMC based on the InteractionSourceObjectId - this would be an unfavorable solution to me).
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