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Export collection error

former_member864025
Discoverer
0 Kudos

Hello!

We see error ‘Item YY1_ANALYTICS_2Q of type Custom Analytical Query was incompletely deleted’ while checking collection by hotfix and the same errors with other analytical queries when we try to export full collection. These queries was deleted in Custom Analytical Queries application several days ago. Recommended resolution is try to export the software collection again after some time (possibly a couple of hours) but these errors still issue.

We can’t create any incidents because of restrictions.

Does anybody know how we can solve this on our own?

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marc_dorais
Advisor
Advisor
0 Kudos

Hello Aleksandr,

Please create an incident on the component BC-SRV-APS-EXT-AQD.

Best regards,
Marc

former_member864025
Discoverer
0 Kudos

Hello, Marc!

Thank you for your answer. But support services is unavailable for us. Access to Launchpad is closed, so we can't create an incident.

Best regadrs,

Aleksandr