Sales Quote replication and update bw C4C and ERP

[anthony_roker]

Hi C4C Community,

We have recently gone live with a standalone implementation of C4C. We are now looking to integrate with ERP as part of an upgrade project from 4.6C to ERP 6.0.

We are looking to replicate sales quotes from C4C to ERP. My understanding is that this is possible as of 1608 via the new message mapping COD_ERP_CustomerQuoteFollowupBusinessTransactionDocumentReq.

From here I have some questions:

1. What is the triggering event for the replication of C4C quotes? Is it manual via the "Create External Follow-Up Document" action or can the interface be automatically triggered based on sales quote Status or Approval Status?

2. Where the result (i.e. Won / Lost) is initially maintained in the ERP sales quote, does this update automatically replicate back to the C4C quote ("Progress" field)?

Appreciate any insights.

Thanks,

Anthony.

[josephc]

Hello Anthony,

For the first point : the triggering event for the replication of C4C quote is via the Followup action .

For the second point , yes the update is automatically replicated back to c4c quote.

Kind Regards,

Chintu