on 09-26-2016 8:16 AM
Hello Experts,
Is it possible to release an service item to ERP when ticket status is open . Is there any dependency between ticket status and release to erp action.
Regards,
Chetan.
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Hello Chetan,
Yes, it is possible to release a service item to ERP , even when the ticket status is open.
Kind Regads,
Chintu
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