on 07-20-2022 10:03 AM
Hi Experts,
Good day!
I need your insights on a C4C related topic.
Is it possible to track the change history of a Custom status field(KUT/PDI) such as the Valid From & Valid To data on Lead/Account Object?. We need this for reporting purpose.
FYI, there are standard functionality where the change history of Status or Qualification will be tracked in a "Lead History" data source. Attached screenshot for your reference and trying to achieve the save for a custom status field.
Please let me know of your thoughts and reach out to incase if you need more information.
Thanks & Regards,
Prakash
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