NetWeaver 7.5 - out of the box installation miserably failing!

[symon_braunbaer]

Dear experts,

I am trying make a clean installation of NetWeaver 7.5 on AIX 7.1 and Oracle 19c. However, the installation is miserably failing at the point Install Instance Basics of ASCS00:

WARNING 2021-12-26 17:19:14.125 (root/sapinst) (startInstallation) [iaxxbjsmod.cpp:83] id=modlib.jslib.childAppReturn
Execution of the command "/usr/sap/<SID>/SYS/exe/uc/rs6000_64/sapcontrol -nr 00 -host <hostname> -function GetInstanceProperties" finished with return code 1. Output:

26.12.2021 17:19:14
GetInstanceProperties
FAIL: NIECONN_REFUSED (Connection refused), NiRawConnect failed in plugin_fopen()

ERROR 2021-12-26 17:19:14.139 (root/sapinst) (startInstallation) [iaxxbjsmod.cpp:83] id=nw.noPasswordForSAPControl errno=CJS-30252
Running priviledged function StopService of sapcontrol requires a password for user <sid>adm which has not been entered.

ERROR 2021-12-26 17:19:15.461 (root/sapinst) (startInstallation) [CSiStepExecute.cpp:1104] id=controller.stepExecuted errno=FCO-00011 CSiStepExecute::execute()
The step stopInstance with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_Instance|ind|ind|ind|ind|scsInstance|0|stopInstance was executed with status ERROR (Last error reported by the step: Running priviledged function StopService of sapcontrol requires a password for user <sid>adm which has not been entered).


In order to fix the NIECONN_REFUSED problem, I have started sapstartsrv <profile> -D manually. However this did not help 😞


WARNING 2021-12-26 17:21:34.632 (root/sapinst) (startInstallation) [iaxxbjsmod.cpp:83] id=modlib.jslib.childAppReturn
Execution of the command "/usr/sap/<SID>/SYS/exe/uc/rs6000_64/sapcontrol -nr 00 -host <hostname> -function GetProcessList" finished with return code 4. Output:

26.12.2021 17:21:34
GetProcessList
OK
name, description, dispstatus, textstatus, starttime, elapsedtime, pid

WARNING 2021-12-26 17:21:34.647 (root/sapinst) (startInstallation) [iaxxcmsclient.cpp:69] id=wapsmod.ms.MsAttachFailed CIaMsgClient::CIaMsgClient(<hostname>, 3600)
Connect to message server (<hostname>/3600) failed: MSENILAYER.

WARNING 2021-12-26 17:21:34.657 (root/sapinst) (startInstallation) [iaxxcmsclient.cpp:69] id=wapsmod.ms.MsAttachFailed CIaMsgClient::CIaMsgClient(<hostname>, 3600)
Connect to message server (<hostname>/3600) failed: MSENILAYER.

INFO 2021-12-26 17:21:34.795 (root/sapinst) (startInstallation) [iaxxbjsmod.cpp:83] id=syslib.filesystem.nodeAlreadyExists
Node sapcontrol_<SID>_ASCS00.log already exists.

INFO 2021-12-26 17:21:34.956 (root/sapinst) (startInstallation) [iaxxbjsmod.cpp:83] id=modlib.jslib.childAppSeeLog
Output of /usr/sap/<SID>/SYS/exe/uc/rs6000_64/sapcontrol -nr 00 -host <hostname> -function GetProcessList is written to the logfile sapcontrol_<SID>_ASCS00.log.

WARNING 2021-12-26 17:21:35.129 (root/sapinst) (startInstallation) [iaxxbjsmod.cpp:83] id=modlib.jslib.childAppReturn
Execution of the command "/usr/sap/<SID>/SYS/exe/uc/rs6000_64/sapcontrol -nr 00 -host <hostname> -function GetProcessList" finished with return code 4. Output:

26.12.2021 17:21:35
GetProcessList
OK
name, description, dispstatus, textstatus, starttime, elapsedtime, pid

ERROR 2021-12-26 17:21:35.145 (root/sapinst) (startInstallation) [iaxxbjsmod.cpp:83] id=nw.noPasswordForSAPControl errno=CJS-30252
Running priviledged function StopService of sapcontrol requires a password for user <sid>adm which has not been entered.

ERROR 2021-12-26 17:21:36.958 (root/sapinst) (startInstallation) [CSiStepExecute.cpp:1104] id=controller.stepExecuted errno=FCO-00011 CSiStepExecute::execute()
The step stopInstance with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_Instance|ind|ind|ind|ind|scsInstance|0|stopInstance was executed with status ERROR (Last error reported by the step: Running priviledged function StopService of sapcontrol requires a password for user <sid>adm which has not been entered).

I have tried a different SWPM version, unfortunately without luck 😞
I have also tried everything from SAP note 1563660 - sapcontrol, user authorization issues (SUM)

- service/protectedwebmethods is already on SDEFAULT
- set the correct permissions 4750 and ownership root:sapsys on /sapmnt/HRY/exe/uc/rs6000_64/sapuxuserchk and /sapcds/dir_ins1/hostagent/sapuxuserchk
- added hryadm as adminuser in host_profile and restarted the SAP Host Agent.

Nevertheless, STILL no luck!!


sapcontrol -nr 00 -host <hostname> -user <sid>adm ourpassword -function AccessCheck StopService

26.12.2021 15:06:37
AccessCheck
FAIL: Permission denied

Please kindly help ASAP, this is an emergency situation

[staerk]

I'd start at the first error message that comes: /usr/sap/<SID>/SYS/exe/uc/rs6000_64/sapcontrol -nr 00 -host <hostname> -function GetInstanceProperties fails - can you please run this manually? What is the error message?

[prithvirajr]

Hi Symon,

Could you please go through the below link if that helps?

https://answers.sap.com/questions/10502289/cjs-30252-running-priviledged-function-stop-of-sap.html

Regards,

Prithviraj

[wangheng]

Hi,Have you dealt with your problem?

[JPReyes]

Everything point to a Network Interface issue.... it could be as simple as you are missing the loopback adapter.  Is this a distributed system?.... if so check connectivity with port 3600 of the target host

Regards, JP