Transform with confidence using RISE with SAP Methodology. Today we're introducing an improved customer onboarding experience and quality check enhancements in the RISE with SAP Methodology. All customers subscribing for the first time to RISE with SAP after April 1, 2024, will go through this improved experience at no additional cost. The new experience provides guided enablement and related tools and services to help customers implement their cloud ERP solutions with clarity and confidence. This experience brings focus to clean core mindset and simplifies best practice implementation of clean core by making it a more central, actionable and measurable standard of all implementations. This ensures that all customers benefit from business agility, faster innovation cycles, and improved value realization.
The announcement articulated two main areas of new investments SAP is making and which are the following:
- Expert onboarding guidance through embedded launch activities: To share best practice guidance that we have learned over thousands of successful RISE with SAP customer implementations, each SAP customer will be assigned dedicated SAP adviser who delivers 1:1 and 1:many enablement sessions educating customers on the RISE with SAP methodology, clean core strategy and related tools for implementation.
- ‘Clean core’ focused success plan and quality checks: We are augmenting the methodologies and tools to include new project roadmaps, ’clean-core’ success plans and quality gates aligned with best practices for successful implementation and unlocking business value faster. Learn More
In this blog post, we are providing you with more details on the first area of the new onboarding experience offering to customers through embedded launch activities.
What are the Embedded Launch Activities?
Embedded launch activities are built to prepare customers for RISE with SAP with SAP S/4HANA Private Cloud engagement by providing insights on global best practices. Through this early enablement, we want to ensure that customers feel supported on their Cloud ERP journey and proceed with clarity and confidence. Each RISE with SAP customer is now assigned a dedicated SAP Advisor who helps customer navigate the implementation roadmap and provides education on the overall journey, RISE with SAP methodology, the clean core strategy and initial set up of tools and services. In addition, customers have access to several recorded enablement sessions to go deeper on these topics and be prepared for the journey ahead.
Initial Advisor led 1:1 Sessions: The journey kicks off with three personalized 1:1 customer-facing calls delivered by the SAP assigned Advisor. These initial calls are designed to prepare the customer for the upcoming implementation phases and include topics such as introduction to the RISE with SAP Methodology, the clean core strategy and provision the Cloud ALM tool which will be used to track and report on the actual project implementation. The onboarding experience has renewed focus on implementing a clean core and therefore a primary outcome of the 1:1 sessions is to agree on setting up a clean core success plan which is available as project tasks in Cloud ALM tool for tracking and reporting throughout implementation. Another key outcome is the initiation of clean core based `Quality Gate` which is a checkpoint to ensure customer is implementing in alignment with SAP recommended best practices before proceeding to next project phase.
Additional 1:Many Sessions: After the 1:1 sessions, there are additional four sessions as a continuation of the embedded launch activities that are aimed at guiding customers through each phase of their project implementation, offer practical insights and best practices. Those sessions include
- Project Readiness – Get ready to start your implementation, learn how to run your solution by leveraging SAP best practices.
- Project Guidance – Progress with your implementation. Access available SAP resources and tools to save implementation.
- Project Progress – Monitor your project progress. Safeguard the success of your implementation using SAP services included in your contract.
- Go-Live Preparation – Get ready for successful Go-live! Check your go-live readiness with our SAP support and services. Prepare post go-live activities and continue your innovation plan.
Recorded Enablement Sessions: In addition to the 1:1 and the 1: many advisor-led sessions, customers also have access to a collection of role-based, recorded enablement sessions covering business process leading practices, solution architectures and other strategic topics. SAP S/4HANA Cloud private edition embedded launch activities include:
- Conversion – For IT Leads
- Conversion – For Project Teams
- Activities For Business Users
- New Implementation – For IT Leads
- New Implementation – For Project Team
Through these embedded launch activities, our goal is to empower you to get started with your cloud ERP journey with all the knowledge and resources required to be successful.
To learn more, please see the SAP News Announcement and join us for our upcoming webinar on May 23rd where we will go deeper into this new onboarding experience in RISE with SAP Methodology! Register here.
