SAP Community is our digital front door connecting SAP customers, partners and experts. In order to provide a world-class experience and make it easy for anyone to do business with SAP online, SAP is harmonizing the Community experience. The SAP S/4HANA Cloud Community will migrate to the SAP Community on February 3, 2021.
To continue access to all the content and answers you have been getting from the S/4HANA Cloud Community and ability to ask “how to” questions through the Community, user profiles will be migrated to the SAP Community. Your profile will be migrated to the SAP Community where members can access their personal information, migrated content and their S/4HANA Cloud legacy reputation (gamification) elements. If you already have a profile set up on the SAP Community, your content from the SAP S/4HANA Cloud customer community will be assigned to your existing profile. To learn more about the migration, check out the Migration FAQ.
If you do not want your S/4HANA Cloud Community profile migrated to the SAP Community you must take the following action:
- Delete your existing profile in the S/4HANA Cloud Community by January 22, 2021
- You can remove “delete” your profile from the SAP S/4HANA Cloud Community with the following steps.
Delete your profile from the S/4HANA Cloud Community:
1. In the S/4HANA Cloud Community. Click on #personal_info
2. Click on delete my account.
If you opted out of moving your profile from the S/4HANA Cloud Community by deleting my profile, the profile will not be migrated and will be anonymized during the migration. You will not see your profile in the SAP Community. Content that you have created, questions, answers, blogs in the S/4HANA Cloud Community will be migrated and posted as “Former User”, your name will not appear.
If I already have a profile set up on the SAP Community, then your content from the SAP S/4HANA Cloud customer community will be assigned to your existing profile.
We are focused on the success of our S/4HANA Cloud customers and are fully committed to creating an excellent experience for you in the SAP Community. Our S/4HANA Cloud Community has grown to over 16,500 members, with hundreds of questions answered monthly and reduced incidents by almost 50%. We will be offering additional enablement videos and tips to support the transition so that we can ensure that you are all able to continue asking questions, searching for answers and finding information, such as resources, tools, knowledge and connections. If you have questions that are not answered in the FAQ please send an email to s4hccommunityhelp@sap.com.
S/4HANA Cloud Community Team
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