SAP Enterprise Support Academy Newsletter October ...

silvia_gaber · ‎09-27-2023

Dear customers,

Find here an overview of the SAP Enterprise Support Academy monthly newsletter on latest news, training course, upcoming sessions, and further educational offerings.

The SAP Enterprise Support Academy provides expert guidance and high impact knowledge transfer services that enable you to innovate and be successful with your SAP solutions.

Subscribe to regularly receive latest news and stay informed about the wide range of educational offerings provided by the SAP Enterprise Support Academy that help you to build the digital skills tailored to your needs.

Preview available live sessions on SAP Support Portal, tailored per region:
APJ | EMEA | Latin America | North America*

Please note: A one-time registration for SAP Learning Hub, edition for SAP Enterprise Support [accessible here] is necessary to register for these events.

Enhance Your SAP HANA Cloud Capabilities

Join our two upcoming Expert-guided Implementation sessions on SAP HANA Cloud. Gain an overview of the administration and monitoring in SAP HANA Cloud and the knowledge of SAP HANA Cloud capabilities as DBaaS. Gain the knowledge of calculation view usage and modeling design in SAP HANA Cloud using the SAP Business Application Studio.

Details and registration: SAP HANA Cloud EGI services

Release Navigator for SAP Business Technology Platform

Want to find release content quickly and easily? The Release Navigator for SAP BTP consolidates all key resources on feature releases in one easy-to-use interface. Find curated release resources that help you stay up to date get more out of your SAP BTP products and services.

Learn more in this blog post

Gain Fundamentals and Get Started With SAP S/4HANA

This interactive Live Must-Know webcast covers the SAP S/4HANA fundamental topics to get you started. Get an overview of SAP S/4HANA, its product scope and how it compares to SAP ERP. Check out the dates and languages available in October.

Register directly: SAP S/4HANA-Fundamentals

Unlock the Power of SAP Signavio Process Intelligence

Save October 2 - 5 for the deep-dive session on SAP Signavio Adoption Starter: Process Intelligence. Experts guide you every step of the way. Don’t miss this opportunity to enhance your business processes and amplify your analytical capabilities. Learn more about the offering here.

Click here to register

Your Digital Badge on SAP Signavio Embedded Onboarding

Are you searching for a quick and effective onboarding and adoption of SAP Signavio Process Manager and Collaboration Hub-solutions? Then don’t miss this new learning program and acquire the essential skills to configure and implement these solutions within your organization. Take the course whenever your time allows and benefit from gaining a digital badge after successful completion.

More details in this video. Registration through this blog post

Turn Problem Resolution Into a Positive Experience

Join our new changemakers podcast episode to learn how problem resolution can be a positive customer experience. Find out the different support types that are available to help make it easy and intuitive for you to get your problem resolved.

Listen to the latest edition

Support in Real Time: Whenever You Need it

Bente Vollan, global head of Product Support for SAP Concur, talks about the Real-Time Support interaction and explains how holding a real conversation with engineers can save time, help reduce the back-and-forth time delays, and avoid misunderstandings. Human interactions make the difference to the support experience.

Read the article here: Customer experience real-time support

SAP Business Transformation Center-Digital Blueprint

The digital blueprint covers the tool-based support within the transition of SAP ECC customers to SAP S/4HANA Cloud, private edition, and SAP S/4HANA on-premise. Besides known approaches like New Implementation (aka Greenfield) or System Conversion (aka Brownfield), a partial transfer of data (aka Selective Data Transition) is frequently requested due to various business reasons.

Click here for the full article

Learn how to Improve Your Inventory Management

To help make the most of your SAP Integrated Business Planning (IBP) Inventory solution, we’re pleased to introduce the IBP Inventory Adoption series. This multipart series provides an understanding of the IBP solution, showcases a step-by-step process workflow, a walkthrough, and includes a homework using your own system.

Join today (value maps access required)

SAP for Me Now Successor of SAP ONE Support Launchpad

SAP for Me is the central entry point for all support-related tasks since June 29, 2023. Read this article to get a holistic overview of the major differences of the portals and how to get started. Stay tuned what to expect in the future of SAP for Me.

Follow this link for the article: SAP for Me

Gain the Skills Needed for Your Journey With SAP S/4HANA

Make yourself ready to take the next step on your SAP S/4HANA conversion. Just join one of our five interactive live trainings about SAP S/4HANA. The sessions are short, cover all relevant information and are offered in several languages.

Pick the topic most relevant to you and register today