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Automate Billing Block on Plan customer projects (Sales Order)

aramaisa
Participant
0 Kudos

sales-order-for-services-billing-block.xmlGood Day team

There is a billing block functionality on the customer project in the Sales Order. It works as expected when manually selecting billing block reason on the project sales order, the billing details for that blocked project are not coming up on the Manage Project Billing APP. This means billing clerk will not be able to request/create BDR for this project until the block is cleared. See screenshot attached.

Please advise if there is a way of automating this functionality using the business rules. for example if customer reference field is not populated for customer ABC then set a billing block on the sales order.

Kind regards,

Angelina

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