Add Reason of rejection in credit memo of SD

[former_member791048]

Hi,

We have created credit memo and it's billing document and then canceled the billing document from VF11.

After that we are trying to add Reason of rejection in the material of credit memo(SO) in VA02 as SO is in open status.

But the field Reason of rejection is grayed out and we are not able to edit it.

Could you please suggest how can we enable that grayed out field or how can we close that open SO, that is credit memo from the system.

Thanks.

[Lakshmipathi]

If there is any subsequent document for a given line item, then, this would be greyed out and cannot be changed.

[former_member791048]

Yes sir there is billing document only... but as I mentioned previously I have cancelled that invoice as well.

Currently SO is in open status and I want to remove that open status.

Is there any another way to do the same?

Thanks,