on 01-27-2024 2:51 AM
Hi,
I noticed that CCM is generating positive Delta accruals for Credit memos for returns. Shouldnt these be negative Delta accruals? Please advise how to set Delta accruals to be generated for negative amounts (as opposed to positive Delta accruals for normal sales invoices).
Thanks
Hi Joris,
This will depend of the configuration you have if you allow negative amount for the settlement document type.
By standard, the system will manage either via a negative amount for the relevant line item (opposite sign of the usual delta accrual) OR use the item category field at line item of the settlement document as "return item".
Regards,
Gauthier V.
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