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Sales Order Status showing Unapproved even it got approved via Approval Stages in SAP Business One

RAVITEJA_GANNI
Explorer
0 Kudos

Hello Experts,

I encountered a scenario where Sales order Doc.Status = 'Unapproved' even though document got approved successfully via approval stages.  It's displaying as Sales order(Approved) // Doc.Status ='Unapproved' as shown on below image. 

RAVITEJA_GANNI_1-1715000512402.png

Here, Document Settings >> Per Document >> Sales order >> Sales Order Approved (Checked/Selected) successfully. 

Even though above setting done and Sales Order approved via approval stages - My Sales Order documents are being as unapproved. 

Note: I saw many SAP threads suggesting user to Click on Approved check box Field >> Under Logistics Tab in Sales Order >> Update. I tried and it worked. Doc status changing to 'Open' when I do this manually. 

But, I don't want to do this manually every time because there might be a situation where 100 orders a day staying unapproved and I cannot approve all 100 sales order going to logistics TAB manually. 

Question 1: Could anyone suggest me in your experience - Under what all cases/scenarios SO document is 'Sales Order[Approved]' but Doc.Status ='Unapproved' .. ????? 

Question 2: Suggest me how to achieve : Sales Order[Approved] and Doc.Status = 'Open' without any manual intervention every time. 

Your suggestions will be highly appreciated. Thank you in advance!

Best Regards,

 

SAP Business One 

 

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LoHa
Active Contributor
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Hi,

when you ticked the checkbox while Sales Order exist, it won't affect only new Sales Orders not the already existing.

regards Lothar

RAVITEJA_GANNI
Explorer
0 Kudos
Hi LoHa, Thanks for your reply. And Yes! I know this scenario and I mentioned the same in my post. Could you please help me on my Questions if you have any input ? Thank you in advance