4 weeks ago - last edited 4 weeks ago
Hello Experts,
I encountered a scenario where Sales order Doc.Status = 'Unapproved' even though document got approved successfully via approval stages. It's displaying as Sales order(Approved) // Doc.Status ='Unapproved' as shown on below image.
Here, Document Settings >> Per Document >> Sales order >> Sales Order Approved (Checked/Selected) successfully.
Even though above setting done and Sales Order approved via approval stages - My Sales Order documents are being as unapproved.
Note: I saw many SAP threads suggesting user to Click on Approved check box Field >> Under Logistics Tab in Sales Order >> Update. I tried and it worked. Doc status changing to 'Open' when I do this manually.
But, I don't want to do this manually every time because there might be a situation where 100 orders a day staying unapproved and I cannot approve all 100 sales order going to logistics TAB manually.
Question 1: Could anyone suggest me in your experience - Under what all cases/scenarios SO document is 'Sales Order[Approved]' but Doc.Status ='Unapproved' .. ?????
Question 2: Suggest me how to achieve : Sales Order[Approved] and Doc.Status = 'Open' without any manual intervention every time.
Your suggestions will be highly appreciated. Thank you in advance!
Best Regards,
That sounds like a system bug. Which version are you using?
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