SAP Business One DI API installation failed:

[Former Member]

SBO Version: 8.82 PL04

Forum,

I have an issue installing 8.82 PL04 Full installer onto a client which is a Windows 7 x64Bit workstation.

To the best of my knowledge a previous installation attempt was made without success. However we have performed a removal of SAP from within the 'Add/Remove Programs' screen. We have removed the 'SAP' folder within C:\Program Files\ - we have cleared out the %temp% directory and ensure we attempt the installation as the domain administrator.

I have found a similar thread on the forum which suggested the following:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ and itu2019s voila!

I have tried the above also, to no avail. I am unable to use a windows uninstaller utility as there are no SAP entries within the add/remove programs screen. A small part of me thinks that perhaps there are still some registry entries but I don't know which one's and where to look. I have had a general look under the 'SOFTWARE' section of regedit and cannot find anything referencing SAP Business One.

Any help or assistance on this matter would be greatly appreciated.

Thanks

Sarah

[former_member264577]

We experienced the same issue as Sarah. Unfortunately, we did not find a solution here.

Here is how we could achieve a successful installation, maybe it can be helpful for colleagues who will also face this error in future.

First, temporarily turn off your anti-virus software including your firewall.

Then, install the DI API separately: Uncheck "SAP Business One Client" and check "DI API".

If the DI API installation has been successful, install the client.