on 03-02-2022 4:24 PM
Hi heather.grissom,
The screenshot is not enough to investigate the error. SAML traces are required, as well as logs on the Identity Provider side and IAS (if it's used).
I would start with asking your Identity Provider Admins whether there've been any changes on their side i.e. certificate renewals or something.
Anton.
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I would first start with your IdP admins. Especially, if SSO has suddenly stopped working for everyone, not only for the particular user.
BTW, please free to ping me directly: anton.mavrin@sap.com, so I could also look on our side, whether any changes have occurred. (Customer name will be enough)
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