Guided Tours tab not visible to learners

[mani_rathnam]

Hi guys,

We have created few guided tours but the Guided Tours tab in the carousel is not visible to the end users (please refer below screenshot) but authors can see it. We ensured that we have published the created guided tours.

Thanks.

[ShaneLipke]

Hi Mani,

My guess is it's an issue with user authentication, but I can see that they can see other content so it is probably not that, or the Guided Tours are not correctly published.  Try opening Manager and clicking on a Guided Tour in Manager.  Then unpublish the selected Tour and republish it. 

I don't think that there is an issue with your configuration because you say that authors can see the Guided Tours.

If that doesn't work, raise a ticket using the Component ID LM-SEN-CMP and get support to take a look.

Regards
Shane