Pop up in a business rule isnt working?

[lyneivers0]

Dear Team.

I am trying to configure a pop up alert when a termination record is triggered:

I've added a raise message at the end of the message:

The workflow triggers correctly but the message doesn't pop up.  Its correctly added to BCUI.

Any ideas?

Any advice welcomed

Kind Regards,

Lyn

[JaninaHornig]

Hi Lyn, I believe info messages raised by rules aren't always displayed on every UI even when no workflow is triggered. You may want to change the message severity to 'Warning' instead.

Also, I am not sure whether these two actions can be combined within one rule. You may want to try splitting the 'Raise Message' and the setting of wf-config into two separate rules, and perhaps ensure that the one raising the warning message is placed before the workflow derivation one in Business Configuration.

Best regards,
Janina