Hello Everyone,
We are about to integrate SAP SuccessFactors Learning with MS Viva Learning. There is a concern about Learner Record Sync and would like know how the integration package would handle.
(1) Supposed we know from the below article that Viva Learning synchronizes the associated learner records with the help of
PERSON_ID_EXTERNAL data and tries to match with the employeeID attribute in AAD, allowing Viva Learning to
fetch user information, user assignments, and
completed courses.
https://learn.microsoft.com/en-us/viva/learning/sfsf-enable-learning-record-sync?view=o365-worldwide
(2) And, we know from the below article that
course completion records for content consumed in Viva Learning
will sync back with SAP SuccessFactors Learning.
https://blogs.sap.com/2021/11/02/place-learning-in-the-flow-of-work-by-leveraging-integrations-of-sa...
However, while one person can only have one
PERSON_ID_EXTERNAL (External ID), that person can have multiple
UserIDs (because of multiple employment or rehire) in both EC and LMS. When the person has multiple employments with different UserIDs and if that person completes a learning in Viva Learning, how will the package determines which
UserID will be synced with the complete learning history, given the point (1) mentioned above? Dose anyone have experience on this?
Thank you! 🙂
Max
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