[Validated LMS Test] Regarding correct specification of completing item which connected to a Program

[mayu3]

Hi,

Now we are conducting SAP Validated Learning test for a customer.
We had asked test details to SAP LaunchPad and Preferred Success Community although, both sites denied answering it because this kind of question is NOT supported. Finally, they recommend post it here.

My question is about test script detail.
Following test script's result was failed. However, when confirming the specification to SAP LaunchPad, their answer had contradiction with test procedures descriptions.

Could you confirm whether script was wrong or whether our test precondition/ data condition is bad?

[Question] Regarding correct specification of completing item which connected to a Program
Test Identifier: TC.UR.12.1505.27
Test Script: TS.FR.12.1505.27.2
Test Procedure:
b,c,d,i,w,x: <Test scripts instructed us to select “Register”, “Enroll” or “Withdraw” program.>
--> Our result: fail (Usually, when completing item which connected to a Program, the Program is also completed. However, test script instructs to "Enroll" and "Withdraw" the Program in My Learning.)
--> OSS Answer: According to OSS, our failed result is correct specification.

Thank you for your kind cooperation in advance.
Best regards,

Mayumi Ito
ABeam Consulting