Unable to login to sap.com account after activating S-user

[avalko]

Hello!

I used my sap.com account, which was linked to my mail. Then I have activated the s-user in the same mail.

Now when I'm tring to login to sap.com with this mail, I'm logging to a new sap.com account. I.e, the mail is now attached to the new account. And I can't even restore my previous account (the reactivation letter does not come to the mail).

So, how can I restore my account: @avalko?

Thanks,

Anton

[tamira · Accepted solution]

Hi Anton,

You should be still able to log in with your avalko user account via adding directly the P user ID on the login screen instead of the e-mail address.

Best regards,

Gabi

[avalko · Accepted solution]

Hi Gabi,

That helped.

Thank you!