Universal ID Problem with Linked Accounts

[Stella]

Dear All,

Can somebody please advise. I tried to book my SAP exam last night and I couldnt due to the system require me to link 2nd account to my Universal ID : message below

"Please note: to pass this exam and receive your certificate you need to have a SAP Universal ID setup with two linked email accounts! Please setup your SAP Universal ID and/or add your second email account now!

SAP Certified Associate - Business Process Integration with SAP S/4HANA

History"

I followed the link and added a new email, however, through it says the new email is linked, in the account it doesnt show so : it shows as not linked

I am absolutely stuck. Did somebody has similar issue and how can i resolve it?

Stella

[audreystevenson]

Hello @Stella,

I just tried to add another email to my UID account. When I got to the screen you show in your screen shot, which shows the unlinked accounts, I had to click on the "Linked" tab first, then go back to the "Not linked" tab, before the blue "Link" button appeared on the lower right.

 Hope that tip might help you get your accounts linked.

Regards,
Audrey

[Shruthinr]

Hello,

[Shruthinr]

Hello, I am also facing same issue. Please let me know if you have got the issue resolved. Thanks,

[Sandra_Rossi]

@Shruthinr As you can see, a solution was given. If it doesn't solve your issue, it means that the question was missing details, so please give more details.

[Shruthinr]

@Sandra_Rossi, I had tried to add my personal email to SAP Universal ID (S User ID), it is currently appearing in tab Not Linked. and I do not see any option 'Link' as I see in your screenshot

[Sandra_Rossi]

@Shruthinr Okay, but as said in the answer, did you try this: "click on the "Linked" tab first, then go back to the "Not linked" tab, before the blue "Link" button appeared on the lower right" (of the Linked tab)?

[Shruthinr]

@Sandra_Rossi, Yes I followed same steps "click on the "Linked" tab first, then go back to the "Not linked" tab, still I do not see "Link" option.