Learning Hub Subscription Purchasing Error (VAL_0101)

[jcrls]

I am trying to purchase Learning Hub subscription for the stay current assessment although every time I try to check out, an error is appearing.

"We encountered an issue with your order. (Error Code: VAL_0101)"

I have raised this to support team 5 days ago although they have not been able to provide a solution.

Wondering if anyone encountered this before and have any answer on how to fix this?

Thank you.

[Margit_Wagner · Accepted solution]

Hi @jcrls 
Can you please share the support ticket number. I will try to follow-up with the respective team.
Kind regards
Margit

[Devulapally · Accepted solution]

Hi @Margit_Wagner,

[Devulapally · Accepted solution]

Hi @Margit_Wagner, I am facing the same issue of error val_0101 while trying to purchase learning hub subscription to stay current. I raised a ticket yesterday (729475 link https://support.learning.sap.com/#/all-tickets/ticket/729475) but no response yet from the team. Appreciate your help on this as i have only few days left to stay current with my employee central certification.

[Margit_Wagner · Accepted solution]

Hi @Devulapally 

In case this error occur in SAP Store, please reach out to  Store.admin@sap.com and the support agent will take over.
Kind regards
Margit