Please check whether you skipped an assessment to stay current after you passed the SAP Certification exam. If you did, yourSAP Certification is no longer valid, and your digital badge will be expired. You can check your completed deltas in the "LearningHistory" tile on the SAP Learning Hub. In that case you will needto get re-certified via the SAP Certification Hub.
If you did complete the required delta assessment within the respective time period, please check if your email address for taking the assessment to stay current is different than the email address where your SAP Certification is stored (your PT number). In such case, you need to transfer the core certification from your previous user to your new user under which you take the assessment. Information on how to get your certificates transferred can be found here.
If your digital badge is expired, even though you have finished all assessments to stay current and your email address with your SAP Certification is the same as the email address you are using to complete the assessment to stay current and on Credly, please create a ticket in the User Support Center under the category “Digital Badge".
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